It is in Printer properties -Advanced-Print Processor. But the actual drivers work fine. You do not need to download any software or insert the printer CD to enable this basic functionality. The program should be installing the drivers now!! Browse to the location where you copied the printer CD or extracted the Vista bundle, click the Type column heading to sort the files by type, and then scroll to the Application files. Please try again shortly.

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HP Customer Support – Software and Driver Downloads

Continue to Run the. On the top of the setup screen, click Install Software and then follow the on-screen prompts to complete the installation. The scanner used to work on Windows XP. This tool applies to Microsoft Windows PC’s only. Hope this works for you. I bought a new PC with Windows Vista. Select your operating system and version. Les Dickinson Level 3 Expert Answers. Choose ‘Refresh’ to update the list. HP has scanned your product but currently has no suggestions for driver updates.

HP Color LaserJet CM1017 MFP on Windows 10

This product detection tool installs software on your Microsoft Windows device that allows Vidta to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions.


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Please assign your manual to a product: You may also want to see if the print processor you are using now is somehow not correct and only allowing mono printing.

The Virtual Agent is currently unavailable. Click OK to close the program, and then try one of the following: Please verify winvows product is powered on and connected, then try again in a few minutes.

SOLVED: I have a HP Laserjet CM printer. The scanner – Fixya

Follow these steps to fill out the destination list using the HP product software that you have: HP encountered an error while trying to scan your product. More Print this page Share this page. Post as visya guest Name.

I still wish I windowx get the software to work so I could configure the “Scan to” targets, but I’ll settle for having working scanning. Expand the file to a known directory.

HP is compiling your results. Wait a couple of minutes to make sure vsita the product is ready, and then try scanning again from the product control panel. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.


I installed the printer driver for Windows Vista. If you receive a User Account Control prompt, click Yes to allow the changes; and if you receive a prompt to install. In Windiws manager search for the device, right click on it and select the option uninstall. Thanks for marking this as the answer.

HP CM MFP Scanner Driver under Vista – Microsoft Community

Restart the computer and then try again to double-click the windowss. Uninstall the HP software try to download free software for this HP printer with vista OS compatibility and install it to your computer.

Set up the destination list You must set up a list of potential scan destinations in order to start scans from the product. No software or drivers are available for this product with the selected operating system. This windoss in other languages x.